Returns & Exchanges

At BeerCo.com, we strive for complete satisfaction with every brew; however, due to the perishable nature of our products, we offer a specialized return process for damaged or incorrect shipments. Please contact our support team within 48 hours of delivery to initiate a claim for a refund or replacement.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged packaging or the incorrect items received to provide proof for our quality control team.

• 2.
  Contact Support

  Email our customer service team at [email protected] with your order number and the photos attached.

• 3.
  Verification Review

  Our team will review your claim within 24 hours to verify the eligibility for a refund or a fresh replacement shipment.

• 4.
  Resolution

  Once approved, we will either issue a full refund to your original payment method or dispatch a new delivery at no additional cost.